CBA is pleased to announce the introduction of IBAS WFL - Workflow Management and Monitoring System, an innovative end-to-end workflow management solution, specifically designed for the modern commercial bank striving to optimize and manage their internal transaction workflows.
IBAS WFL delivers robust functionality for routing and processing of different types of transactions and work items. Once implemented, it will automatically move transactions through the organisation without unnecessary administrative burden so tasks are completed efficiently. it handles, prioritises, notifies, maintains and delegates every transaction or work item at each stage, monitoring escalation paths and corrective actions according to pre-defined set rules. Users are able to access information at every stage of the workflow, allowing the user to take immediate remedial action where necessary.
IBAS WFL can handle any manual operation as well as automated business events. It can be integrated with the IBAS Business Events Processing in any IBAS Application, and can handle workflow processes across products as well as combined events for different products.
IBAS WFL is closely integrated with the entire common core systems of the IBAS GBF - Global Banking Factory, such as the IBAS SLM - Service Level Management and Monitoring System, used to manage and follow-up the agreements with customers about processing times for business events inside the bank.
This modern functionality ensures that customer banks can gain real-time visibility into the processes driving their organisation.
For more information, please contact CBA.